❓ Frequently Asked Questions

Kitchen King Regular Atta is our most popular choice for soft rotis. It's made from 100% pure whole wheat with 10-12% protein content, making it perfect for daily rotis that stay soft for hours. For even softer rotis with a premium texture, try our White Gold Atta which has a finer grain and produces exceptionally fluffy flatbreads.

Super Fine Premium Atta work best for parathas and puris because it make the dough soft, elastic, and easy to roll.

Atta (whole wheat flour) contains the entire wheat kernel including bran, germ, and endosperm - making it high in fiber and nutrients. Maida (all-purpose flour) is made from only the endosperm, resulting in a white, refined flour perfect for cakes, pastries, and light baking. Atta is healthier for daily use, while Maida is better for special baked goods.

While whole wheat atta can be used for healthy cakes, we recommend our Maida (All Purpose Flour) for light, fluffy cakes and pastries. Maida has lower protein content (8-10%) and produces softer baked goods with better rise. For healthier baking with whole wheat, try White Gold Atta which has a finer texture suitable for muffins and cookies. Check our recipe section for specific flour recommendations.

Suji (Semolina) is coarsely ground wheat used for making halwa, kheer, upma, and pasta. It has a grainy texture and is excellent for desserts and savory dishes. Our Suji is freshly ground and perfect for traditional Pakistani sweets like suji ka halwa and breakfast items like suji paratha.

Yes! Our facility is ISO 9001:2015 certified, ensuring international quality management standards. Every batch undergoes rigorous laboratory testing for protein content, moisture levels, gluten quality, and microbial safety. Our quality control processes meet and exceed Pakistani food safety regulations. Learn more about our quality testing procedures.

No, absolutely not! All our flour products are 100% pure with zero additives, preservatives, or chemicals. We use nitrogen flushing in our packaging process to naturally preserve freshness without any artificial preservatives. Our flour is pure wheat - nothing added, nothing removed (except bran in refined varieties like Maida).

Protein content varies by flour type:
• Kitchen King Atta: 10-12% protein - perfect for rotis and parathas
• White Gold Atta: 10-11% protein - ideal for soft flatbreads
• Super Fine Atta: 11-13% protein - great for breads
• Maida: 8-10% protein - best for cakes and pastries
All protein levels are lab-tested and certified to ensure consistent quality.

Our difference lies in quality control: ISO 9001:2015 certification, daily fresh grinding from premium Punjab wheat, state-of-the-art Swiss roller mills, comprehensive lab testing of every batch, nitrogen-flushed packaging for maximum freshness, 25+ years of milling expertise, and consistent quality trusted by 10,000+ families. We don't compromise on quality or purity.

We welcome all order sizes - from single bags to truckloads! There is no minimum order quantity. For retail customers, you can purchase individual bags. For bulk orders and special pricing, contact us at 048-3795070. We offer attractive discounts for orders above 100 bags.

Yes! We provide special bulk pricing for bakeries, restaurants, hotels, and institutional buyers. Discounts start from orders of 100 bags and increase with volume. We also offer flexible payment terms, regular delivery schedules, and dedicated account management for commercial customers. Contact our B2B team for customized pricing.

You can place orders through multiple channels:
• Phone: Call us at 048-3795070
• WhatsApp: Message +92-346-4846565
• Visit: Come to our facility at 2-KM Jhal Chakiya, Sargodha
• Retailers: Find us at major stores across Sargodha, Lahore, and Faisalabad
Our team will assist you with product selection, quantity, and delivery arrangements.

We accept multiple payment methods: Cash on delivery (COD), bank transfer, online banking, and for commercial customers, we offer credit terms based on order volume and business relationship. All payment details will be discussed when you place your order.

Yes! We deliver across all of Pakistan including Lahore, Faisalabad, Islamabad, Multan, Rawalpindi, Karachi, and other major cities. Local deliveries within Sargodha take 1-2 days. Deliveries to other cities typically take 3-5 business days depending on location. Contact us for delivery charges based on your area.

Delivery timelines vary by location:
• Sargodha City: Same day or next day
• Nearby Cities (Faisalabad, Lahore): 2-3 days
• Major Cities (Islamabad, Multan): 3-4 days
• Other Areas: 4-5 days
We ensure proper packaging and careful handling during transport to maintain flour freshness.

Delivery charges depend on location and order quantity. Free delivery is available for bulk orders within certain areas. For exact delivery costs to your location, please contact us at 048-3795070 or WhatsApp with your complete address and order details.

Absolutely! We welcome customers to visit our ISO-certified facility at 2-KM Jhal Chakiya, Sargodha-Bhalwal Road, Sargodha. You can make direct purchases, see our milling process, and take a facility tour. We're open Monday to Saturday, 8:00 AM - 5:00 PM. For factory tours, please call ahead at 048-3795070 to schedule your visit.

Our flour has a shelf life of 6 months when stored properly in a cool, dry place in an airtight container. Thanks to our nitrogen-flushed packaging, the flour stays fresh from our mill to your kitchen. For best results, store away from moisture, direct sunlight, and strong odors. Whole wheat atta (Kitchen King, White Gold) should ideally be used within 3-4 months for optimal freshness.

Best storage practices:
• Store in an airtight container (plastic or glass)
• Keep in a cool, dry place away from direct sunlight
• Ideal temperature: 15-25°C
• Keep humidity below 65%
• Away from strong-smelling foods (flour absorbs odors)
• Use a clean, dry scoop every time
• For longer shelf life, refrigerate or freeze in sealed containers
• Always close container immediately after use

Check for these signs:
• Smell: Fresh flour has a mild, pleasant aroma. Rancid flour smells sour or musty
• Color: Unusual discoloration or dark spots indicate spoilage
• Texture: Clumping or moisture indicates improper storage
• Insects: Check for any bugs or larvae
If you notice any of these signs, discard the flour. Proper storage in our nitrogen-flushed bags prevents these issues.

Yes! Freezing is excellent for long-term storage. Transfer flour to an airtight, freezer-safe container or heavy-duty freezer bag. Remove as much air as possible. Frozen flour can last up to 2 years. When ready to use, bring to room temperature before opening the container to prevent condensation. Whole wheat atta benefits most from freezing as it contains natural oils that can go rancid.

Absolutely! We're always looking for reliable distributors across Pakistan. We provide excellent margins, marketing support, product training, and delivery assistance. Requirements include: proper storage facilities, distribution network in your area, and commitment to maintaining our quality standards. Contact us with your business details and location for distributorship opportunities.

Yes! We supply to retail stores, supermarkets, grocery chains, and kiryana stores across Pakistan. We offer competitive wholesale rates, regular delivery schedules, attractive display materials, and marketing support. For retail partnership inquiries, contact our sales team at 048-3795070.

For large volume orders, we can discuss private labeling options. This service is available for established businesses with substantial order quantities. Contact our B2B team to discuss your specific requirements, minimum order quantities, and customization options.

Yes, we provide product samples to serious business inquiries including bakeries, restaurants, and potential distributors. Contact us at 048-3795070 with your business details, and we'll arrange sample delivery. This helps you test our quality before committing to bulk orders.